I have been answering the same two questions regarding our upcoming Online Operation and Troubleshooting Boot Camp on a daily basis. So I thought that I would take the opportunity to answer them here on the blog so that everyone can benefit from the explanations. The first question out of most candidates’ mouths is, “In your opinion did the Quick-Fire method make that much of a difference regarding passing the troubleshooting section of the exam?”
Honestly, that question presupposes a number of variables that have to be clarified first. It automatically assumes that the test taker has a solid foundation in the technologies and protocols being tested, it also assumes that ample time has been taken to practice and build speed at the console and at least develop some rudimentary deployment and resolution strategies. That being said my answer is absolutely!
I honestly think the Quick-Fire method made all the difference. In both labs that I took, I was working on trouble tickets up till the last few minutes. The approach helped me stay calm with all the pressure, plus it kept me focused on what was really important; securing points. Honestly, there wasn’t a question asked that any well prepared student could not have answered given enough time; the issue was the clock. The time goes so fast and even a few minutes of wasted time on each ticket can mean the difference between passing and failing. In both attempts, there where tickets that I solved almost immediately and then some I resolved in the last few moments (the ones I considered very hard) before the final verification. The Quick-Fire method is designed to optimize time while maximizing the chances at getting the most correct tickets before it runs out. In both actual lab attempts where we tested Quick-Fire, the tickets ranged from easy to what I considered extremely hard and some contained multiple errors. The Quick-Fire process helped me gather all the “low hanging fruit” quickly and efficiently, and bought me the time necessary to really focus on the harder tickets.
Read Full Entry »