IPexpert is thrilled to introduce the first installment in our NEW Protocol Operation and Troubleshooting Series, IPexpert’s IPv4/IPv6 Multicast Operation and Troubleshooting.  This series was designed around CCIE student feedback on specific protocols and technologies that they feel they struggled with most when preparing for the CCIE Lab exam. IPexpert’s IPv4/IPv6 Multicast Operation and Troubleshooting dives deep into the specific operations and troubleshooting technologies for key multicast areas such as IGMP,  PIM Sparse Mode, multicast security and much more.

Developed by the industry’s most recognized Senior Technical Instructors, Editors, and Consultants, this new book series is sure to assist you in better understanding IPv4/IPv6 Multicast operations, troubleshooting methodologies, and time saving fault isolation techniques.

IPexpert’s IPv4/IPv6 Multicast Operation and Troubleshooting Topics:

I. Introduction to Multicast Troubleshooting
II. IGMP
III. PIM Dense Mode
IV. PIM Sparse Mode
V. PIM Sparse-Dense Mode
VI. Bidirectional PIM
VII. Static RPs
VII. AutoRP
IX. BSR
X.  MSDP
XI. Anycast
XII. MP-BGP for Multicast
XIII. Interdomain Multicast
XIV. Multicast Advanced Features
XV. Multicast Security
XVI. IPv6 PIM
XVII. IPv6 MLD

Each section listed above contains an exhaustive technology review, show and debug command tools, review of common issues, sample troubleshooting scenarios and chapter challenge sample Trouble Tickets with solutions. Sample trouble tickets follow Proctor Labs topologies, and have also been fully tested on home racks and the most popular emulators in use today.

Check out the free sample chapter Chapter 9: Bootstrap Router Protocol to examine this incredible new product series. The full IPv4/IPv6 Multicast Operations and Troubleshooting text releases Feb 20, 2012.

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A friend told me that I should check out the text Emotional Intelligence 2.0. As I was reading this book, I quickly realized how practical it can be for CCIE candidates. You see Emotional Intelligence is all about your ability to recognize and control your emotions and to understand the impact that they can have on your life.

You see, we are all familiar with IQ. This is a measure that can be assistance to judge how quickly and efficiently we can learn to pass the CCIE. But what about EQ. This is our Emotional Intelligence rating. This can be very important in the pursuit of CCIE. Remember my cornerstones for success?

-Tech Knowledge

- Psychological State

- Physical Wellness

- Strategy

Certainly IQ impacts your technological knowledge, but think about the impact that Emotional Intelligence can have on your psychological state. And remember, the cornerstones all impact each other. For example, if your emotions are out of control and your psychological state is ruined, it can effect all three of the others.

What are the emotions that we need to watch out for in this pursuit?

• Sad – we can feel lonely and isolated from family and friends as we immerse ourselves in study
• Angry – should we experience a NOT PASS this emotion can be powerful
• Afraid – we may be paralyzed with fear regarding a NOT PASS
• Ashamed – many experience this after a NOT PASS event

As I read more of this text, I will be sure to share what tools we should be able to use in our pursuit of CCIE.

Anthony Sequeira CCIE, CCSI
Twitter: @compsolv
Facebook: http://www.facebook.com/compsolv

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Is your name on this list of IPexpert Top Guns?

If you have passed your CCIE Lab exam and used any of IPexpert’s training products including Self-study Material, Video on Demand, Audio on Demand, Rack Rental, or even one of our free vLecture’s and you don’t see your name on the list we want to hear from you! It doesn’t matter if you purchased the material from us or borrowed it from a friend just let us know what you thought about the material be visiting http://www.ipexpert.com/products/review or email CCIE@ipexpert.com with your Name and CCIE# and we will send you a free shirt seen below that will have your name and CCIE# in the list of Top Guns!

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We are starting a new series here on blog.ipexpert.com that is going to focus on the proctor. In this first post, we are going to explore the question of – “What is the proctor there for?” Why do we care about this? Well, if we understand what their job is, we will know better what to expect from them, and what we can acquire from them during the lab experience.

Proctors consider themselves, and are titled, customer support engineers. They are at the lab exam site to provide a number of support-type functions:

• Ensure your equipment is functioning properly for the lab exam
• Ensure that you understand your requirements for completing the exam
• Ensure that candidates do not intentionally, or inadvertently, cheat or distract other candidates

What about helping with your questions? Well, many proctors will state at the beginning of the exam (orientation), that they are NOT there to help you with the tasks that you will be presented with. They make it clear that everything you need to pass the exam is provided on the printed or on-screen materials.

With that said, proctors WILL typically try and assist with questions that you have about your lab. To quote a famous proctor former proctor, Ben Ng, “Candidates are entitled and encouraged to ask any questions if they feel the wording of the exam content is not clear. However, generally I will decline to answer a question if it is formulated for me to choose or confirm a specific solution. We can’t give candidates a direct reply if they’re trying to narrow down the answer. But we don’t mind clarifying the questions if they ask. The worst that could happen is I tell them I can’t answer.”

Interesting…more on this fact in the next post in this series!

Anthony Sequeira CCIE, CCSI
Twitter: @compsolv
Facebook: http://www.facebook.com/compsolv

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“One of these things is not like the other!” This popular children’s exercise can certainly come into play with our various troubleshooting approaches!

When you engage in the The Spot the Differences approach to troubleshooting, you attempt to compare functioning to malfunctioning devices or processes and spot the differences. This might even allow you to implement a solution or a workaround to a problem without even understanding the underlying cause.

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