CCIE Voice Documentation / Recommended Reading

My name is Otto Sanchez, and I joined the IPexpert team this week as a Support Engineer, so I will be supporting the Online Study List for the CCIE Voice Candidates, and also writing posts related to the CCIE Voice lab subjects of general interest.

In this, my first post, I wanted to talk about the documentation, as for some of you this is the starting point when preparing for the CCIE Lab journey.

As you may already know, during the lab time, you are allowed to access only the Cisco online documentation http://www.cisco.com/cisco/web/psa/default.html? And some documents in the pc candidate desktop. However, you are not allowed to perform any search through the Cisco web page or any other web page, so why not get used to the Cisco online documentation from the beginning?  You will gain incredible speed by the time you sit in the lab.

Although there are many excellent voice publications out there, you should be able to reference all your configurations to the online documents and do it quickly. So below is a list of some useful documents you will need during your CCIE Voice studies, which indeed cover most of the CCIE Voice Lab Blueprint V3.

Cisco Unified Communications Manager

• CUCM SRND
• CUCM Feature and Services Guide 7.0(1)
• CUCM System Guide 7.0(1)
• CUCM Administration Guide 7.0(1) or Online CUCM Help
• CUCM Bulk Administration Guide 7.0(1)
• CUCM Command Line Interface Reference Guide 7.0(1)

Unified Communications Manager Express

• UCME Configuration Guide
• UCME SRND

Quality of Service

• QOS SRND
• Cisco IOS Quality of Service Solutions Configuration Guide, Release 12.4T

IOS Guides

• Cisco CallManager and Cisco IOS Interoperability Guide
• Cisco IOS H.323 Configuration Guide, Release 12.4T
• Cisco IOS SIP Configuration Guide, Release 12.4T
• Cisco IOS Voice Port Configuration Guide, Release 12.4T
• Cisco IOS Voice Troubleshooting and Monitoring Guide, Release 12.4T
• Dial Peer Configuration on Voice Gateway Routers, Release 12.4T
• Cisco Unified CME B-ACD and Tcl Call-Handling Applications
• Catalyst 3750 Switch Software Configuration Guide, 12.2
• Cisco IOS LAN Switching Configuration Guide, Release 12.4T, Cisco HWIC-4ESW and HWIC-D-9ESW
• EtherSwitch Interface Cards

SRST

• Cisco Unified SIP SRST System Administrator Guide
• Cisco Unified SRST System Administrator Guide

Messaging

• System Administration Guide for Cisco Unity Connection Release 7.x
• CUCM SCCP Integration Guide for Cisco Unity Connection Release 7.x
• CUCME SCCP Integration Guide for Cisco Unity Connection Release 7.x
• Cisco Unity Express Design Guide
• Cisco Unity Express 7.0 Installation and Upgrade Guide

Unified Contact Center Express

• Administration Guide for Cisco Unified CCX and Cisco Unified IP IVR, Release 7.0(1)
• Scripting and Development Series: Volume 1 to 3, 7.0(1)
• Configure a “One Button Login” for IP Phone Agents

Presence

• Deployment Guide for Cisco Unified Presence Release 7.0

There was a question in the OSL about the reading the command references guides. Use them when you need to know more about a command and its arguments, it’s not necessary to read these documents cover to cover.

Is important to remark that you should not restrict to these documents during your studies, there are many more documents available still, use this list as a reference and to know further about the technology tested in the lab.

Please feel free to suggest any other topic CCIE Voice topic you want to read in this blog.

Stay tuned for more posts,

Regards,

Otto Sanchez
CCIE #25592 (Voice)
Sr. Support Engineer – IPexpert, Inc.
URL: http://www.IPexpert.com

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