IPexpert's CCIE Voice (Blueprint Version 3.0) Workbook and Proctor Guide, Volume 1 – Now Shipping!

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By Mark Snow on June 26th, 2009

IPexpert Voice Workbook Clients,

As promised, the new Volume 1 Workbook and Proctor Guide are now available (if you’re an existing client, check your member’s area).  Our website will be updated Monday to reflect the new description and product.  If this updated content should be in your member’s area – and isn’t – please contact support@ipexpert.com w/ the request to investigate.  The Table of Contents is as follows:

Section 1A: Implementing Campus Infrastructure and Services

  • Configuring VLANs
  • Configuring DHCP
  • Configuring NTP
  • Configuring Basic CUCM Phone Registration
  • Configuring Basic CUCM System Configuration
  • Configuring Basic CUCME Phone Registration
  • Configuring Basic CUCME System Configuration

Section 1B: Troubleshooting Campus Infrastructure and Services

  • Troubleshooting VLANs
  • Troubleshooting DHCP
  • Troubleshooting Basic CUCM Phone Registration
  • Troubleshooting Basic CUCM System Configuration
  • Troubleshooting Basic CUCME Phone Registration
  • Troubleshooting Basic CUCME System Configuration

Section 2A: Implementing CUCM Endpoints

  • Configuring CUCM SCCP Phone Registration
  • Configuring CUCM SIP Phone Registration
  • Configuring Calling between SCCP and SIP Endpoints
  • Configuring SIP DialPlans

Section 2B: Troubleshooting CUCM Endpoints

  • Troubleshooting CUCM SCCP Phone Registration
  • Troubleshooting CUCM SIP Phone Registration
  • Troubleshooting Calling between SCCP and SIP Endpoints
  • Troubleshooting SIP DialPlans

Section 3A: Implementing CUCME Endpoints

  • Configuring CUCME SCCP Phone Registration
  • Configuring CUCME SIP Phone Registration
  • Configuring Calling between SCCP and SIP Endpoints
  • Configuring SIP DialPlans

Section 3B: Troubleshooting CUCME Endpoints

  • Troubleshooting CUCME SCCP Phone Registration
  • Troubleshooting CUCME SIP Phone Registration
  • Troubleshooting Calling between SCCP and SIP Endpoints
  • Troubleshooting SIP DialPlans

Section 4A: Implementing Voice Gateways

  • Configuring H323 Gateways in CUCM, CUCME and IOS
  • Configuring MGCP Gateways in CUCM and IOS
  • Configuring SIP Trunks in CUCM, CUCME and IOS
  • Configuring H323 Gatekeepers in CUCM, CUCME and IOS
  • Configuring Basic Call Routing in CUCM, CUCME and IOS

Section 4B: Troubleshooting Voice Gateways

  • Troubleshooting H323 Gateways in CUCM, CUCME and IOS
  • Troubleshooting MGCP Gateways in CUCM and IOS
  • Troubleshooting SIP Trunks in CUCM, CUCME and IOS
  • Troubleshooting H323 Gatekeepers in CUCM, CUCME and IOS
  • Troubleshooting Basic Call Routing in CUCM, CUCME and IOS

Section 5A: Implementing Call Routing Policies

  • Configuring Class of Service in CUCM, CUCME and IOS
  • Configuring Route Patterns in CUCM
  • Configuring Dial Peers in CUCME and IOS
  • Configuring Digit Manipulation in CUCM, CUCME and IOS
  • Configuring Calling Party Transformations in CUCM
  • Configuring Called Party Transformations in CUCM
  • Configuring Translation Patterns in CUCM
  • Configuring Route Selection Preference in CUCM, CUCME and IOS
  • Configuring Route Selection Redundancy in CUCM, CUCME and IOS
  • Configuring Local Route Groups in CUCM
  • Configuring SCCP and SIP Hunt Groups in CUCM, CUCME and IOS
  • Configuring Device Mobility in CUCM
  • Configuring Unified Mobility in CUCM
  • Configuring Mobile Voice Access in CUCM

Section 5B: Troubleshooting Call Routing Policies

  • Troubleshooting Class of Service in CUCM, CUCME and IOS
  • Troubleshooting Route Patterns in CUCM
  • Troubleshooting Dial Peers in CUCME and IOS
  • Troubleshooting Digit Manipulation in CUCM, CUCME and IOS
  • Troubleshooting Calling Party Transformations in CUCM
  • Troubleshooting Called Party Transformations in CUCM
  • Troubleshooting Translation Patterns in CUCM
  • Troubleshooting Route Selection Preference in CUCM, CUCME and IOS
  • Troubleshooting Route Selection Redundancy in CUCM, CUCME and IOS
  • Troubleshooting Local Route Groups in CUCM
  • Troubleshooting Hunt Groups in CUCM, CUCME and IOS
  • Troubleshooting Device Mobility in CUCM
  • Troubleshooting Unified Mobility in CUCM
  • Troubleshooting Mobile Voice Access in CUCM

Section 5C: A New Dial Plan with Gatekeeper

  • Configuring Route Patterns in CUCM
  • Configuring Dial Peers in CUCME and IOS
  • Configuring Digit Manipulation in CUCM, CUCME and IOS
  • Configuring Calling Party Transformations in CUCM
  • Configuring Called Party Transformations in CUCM
  • Configuring Translation Patterns in CUCM
  • Configuring Route Selection Preference in CUCM, CUCME and IOS
  • Configuring Route Selection Redundancy in CUCM, CUCME and IOS
  • Configuring Local Route Groups in CUCM
  • Configuring Hunt Groups in CUCM, CUCME and IOS
  • Configuring Device Mobility in CUCM
  • Configuring Unified Mobility in CUCM
  • Configuring Mobile Voice Access in CUCM

Section 6A: Implementing High Availability Features

  • Configuring SCCP Fallback for SRST Mode
  • Configuring SIP Fallback for SRST Mode
  • Configuring MGCP Fallback for SRST Mode
  • Configuring SCCP Features in SRST Mode
  • Configuring SIP Features in SRST Mode
  • Configuring SCCP Fallback for CME as SRST Mode
  • Configuring SIP Fallback for CME as SRST Mode
  • Configuring MGCP Fallback for CME as SRST Mode
  • Configuring SCCP Features in CME as SRST Mode
  • Configuring SIP Features in CME as SRST Mode

Section 7A: Implementing Media Resources

  • Configuring CODEC Selection and Flexibility in CUCM, CUCME and IOS
  • Configuring Conference Bridges in CUCM, CUCME and IOS
  • Configuring Transcoders in CUCM, CUCME and IOS
  • Configuring Annunciator in CUCM
  • Configuring MTP in CUCM and IOS
  • Configuring Unicast Music on Hold in CUCM, CUCME and IOS
  • Configuring Multicast Music on Hold in CUCM, CUCME and IOS
  • Configuring Media Resource Preference and Redundancy in CUCM

Section 8A: Implementing Supplementary Services

  • Configuring Call Park in CUCM
  • Configuring Directed Call Park in CUCM
  • Configuring Busy Lamp Speed Dials for Call Park
  • Configuring Call Pickup in CUCM
  • Configuring Group Pickup in CUCM
  • Configuring Other Pickup in CUCM
  • Configuring Directed Call Pickup in CUCM
  • Configuring Busy Lamp Speed Dials for Call Pickup
  • Configuring Barge in CUCM and CUCME
  • Configuring Conference Barge in CUCM and CUCME
  • Configuring CallBack in CUCM and CUCME
  • Configuring DND in CUCM and CUCME

Section 9A: Implementing Other CUCM Voice Applications

  • Configuring IPMA in CUCM
  • Configuring Intercom in CUCM
  • Configuring Extension Mobility in CUCM and CUCME
  • Configuring B-ACD in CUCME
  • Configuring B-ACD Drop Through in CUCME
  • Configuring Voice Hunt Groups in CUCME

Section 10A: Implementing QoS and CAC

  • Configuring L2/L3 Traffic Classification and Marking in IOS
  • Configuring L2/L3 Queueing Mechanisms in IOS
  • Configuring L2 Link Fragmentation and Interleave Mechanisms in IOS
  • Configuring RSVP Agent in CUCM and IOS
  • Configuring Call Admission Control in CUCM, CUCME and Gatekeeper

Section 11A: Implementing Messaging

  • Configuring Unity Connection for CUCM
  • Configuring Unity Connections Subscribers
  • Configuring Unity Connections Call Handlers
  • Configuring Unity Connections Advanced Features
  • Configuring Unity Express Subscribers Mailboxes
  • Configuring Unity Express Queuing
  • Configuring Unity Express Advanced Features

Section 12A: Implementing Cisco Unified Contact Center Express

  • Configuring Basic Integration of UCCX into CUCM
  • Configuring CSQ Setup in UCCX
  • Configuring Skills Based Routing in UCCX
  • Configuring Agent Based Routing in UCCX
  • Configuring Advanced Scripting in UCCX

Section 13A: Implementing Cisco Unified Presence

  • Configuring Basic Integration of Presence into CUCM
  • Configuring SIP Trunk Setup from CUCM to CUP
  • Configuring Gateways in Presence
  • Configuring Routing in Presence
  • Configuring Number Expansion in Presence
  • Configuring Voicemail Servers in Presence
  • Configuring CUPC in Presence
  • Configuring Deskphone Control Settings in Presence
  • Configuring IP Phone Messenger Control in Presence
  • Configuring User Contacts in Presence
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8 Responses to “IPexpert's CCIE Voice (Blueprint Version 3.0) Workbook and Proctor Guide, Volume 1 – Now Shipping!”

  1. Fabian says:

    Hello Mark, the info in our members area must to include all the information in this Table of Content? I mean all 13 sections showed in this blog.

    VA:F [1.9.6_1107]
    Rating: 0.0/5 (0 votes cast)
  2. Fabian says:

    Hello Mark, the info in our members area must to include all the information in this Table of Content? I mean all 13 sections showed in this blog.

    VA:F [1.9.6_1107]
    Rating: 0.0/5 (0 votes cast)
  3. mikemc says:

    Buyer beware. Do not purchase classes or bootcamps from Faisal at

    voicebootcamp.com. They are located in Canada but also teach around the
    world.
    Most americans are probably becoming aware that voicebootcamp is a scam
    but some do not kow yet. If you live in East asia, then you might not have
    as many options but people in the states or Europe, stay away from
    voicebootcamp.com

    This is what you can expect. They claim to offer unlimited retakes till

    you pass but this is a scam. I have tried 5 times now to retake a class

    and every time they (voicebootcamp) come up with an excuse. They will post

    dates on their site but at the very last minute they will call you and

    claim the class is cancelled. The last time I called about a class I was

    supposed to be enrolled in they told me that it was cancelled yet I

    couldnt speak to the instructor. Seems like the class was in progress but

    I wasnt allowed to resit – hmm. Very fishey. I spoke with one of their ex

    employees, a sales manager who actually sold me the package and she told

    me that Faisal basically sits at home and when a company calls that has 5

    people, he will travel to where ever they are located and teach the class.

    The dates and locations on his web site are almost never true as he will

    cancel it unless he has a full class and that he will do everything in his

    power to offer an excuse and prevent someone from retaking a class. It is

    not in his interest to offer retakes. But he will advertise this as it

    makes a good selling point, but he has no plans to honor this.

    Again, I have tried 5 separate times to retake the class and it was all in

    vain. This was over 1 year I tried. I had 2 other students in my class

    that requested a full refund as they were not satisfied with the quality.

    We could not get the remote sessions working correctly and his updates

    were not complete.
    In his video lectures he will be on a topic and then when he cant get the

    lab to work he will just end the video. Voicebootcamp is not profesional

    at all.

    I have tried calling Faisal on his cell phone, work phone and his manager

    (this person changes every few months- high turnover) and via email but no

    one will return my messages.
    Voicebootcamp has no desire to assist the students and their policy is:
    you can get a 100 percent refund after the first day only. After that, you

    get nothing.

    I would suggest going to any other school than voicebootcamp.

    VA:F [1.9.6_1107]
    Rating: 0.0/5 (0 votes cast)
  4. mikemc says:

    Buyer beware. Do not purchase classes or bootcamps from Faisal at

    voicebootcamp.com. They are located in Canada but also teach around the
    world.
    Most americans are probably becoming aware that voicebootcamp is a scam
    but some do not kow yet. If you live in East asia, then you might not have
    as many options but people in the states or Europe, stay away from
    voicebootcamp.com

    This is what you can expect. They claim to offer unlimited retakes till

    you pass but this is a scam. I have tried 5 times now to retake a class

    and every time they (voicebootcamp) come up with an excuse. They will post

    dates on their site but at the very last minute they will call you and

    claim the class is cancelled. The last time I called about a class I was

    supposed to be enrolled in they told me that it was cancelled yet I

    couldnt speak to the instructor. Seems like the class was in progress but

    I wasnt allowed to resit – hmm. Very fishey. I spoke with one of their ex

    employees, a sales manager who actually sold me the package and she told

    me that Faisal basically sits at home and when a company calls that has 5

    people, he will travel to where ever they are located and teach the class.

    The dates and locations on his web site are almost never true as he will

    cancel it unless he has a full class and that he will do everything in his

    power to offer an excuse and prevent someone from retaking a class. It is

    not in his interest to offer retakes. But he will advertise this as it

    makes a good selling point, but he has no plans to honor this.

    Again, I have tried 5 separate times to retake the class and it was all in

    vain. This was over 1 year I tried. I had 2 other students in my class

    that requested a full refund as they were not satisfied with the quality.

    We could not get the remote sessions working correctly and his updates

    were not complete.
    In his video lectures he will be on a topic and then when he cant get the

    lab to work he will just end the video. Voicebootcamp is not profesional

    at all.

    I have tried calling Faisal on his cell phone, work phone and his manager

    (this person changes every few months- high turnover) and via email but no

    one will return my messages.
    Voicebootcamp has no desire to assist the students and their policy is:
    you can get a 100 percent refund after the first day only. After that, you

    get nothing.

    I would suggest going to any other school than voicebootcamp.

    VA:F [1.9.6_1107]
    Rating: 0.0/5 (0 votes cast)
  5. Fabian says:

    Mark, the info in our members area must to include all the information in this Table of Content? I mean all 13 sections showed here.

    VA:F [1.9.6_1107]
    Rating: 0.0/5 (0 votes cast)
  6. Fabian says:

    Mark, the info in our members area must to include all the information in this Table of Content? I mean all 13 sections showed here.

    VA:F [1.9.6_1107]
    Rating: 0.0/5 (0 votes cast)
  7. Mark Snow says:

    @Fabian,

    Yes your members area should include all of the updated content, if you have purchased those same products in the past. If you do not see them in your members area, please call or email sales@ipexpert.com and have them assist you. They will be able to update your ipexpert.com account with the proper files.

    Cheers,
    Mark Snow

    VA:F [1.9.6_1107]
    Rating: 0.0/5 (0 votes cast)
  8. Mark Snow says:

    @Fabian,

    Yes your members area should include all of the updated content, if you have purchased those same products in the past. If you do not see them in your members area, please call or email sales@ipexpert.com and have them assist you. They will be able to update your ipexpert.com account with the proper files.

    Cheers,
    Mark Snow

    VA:F [1.9.6_1107]
    Rating: 0.0/5 (0 votes cast)

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